Legal Notice
Introduction: This legal notice outlines the terms and conditions for the use of the ecommerce website.
Website Owner: The ecommerce website is owned and operated by J.D.E. COMPUTING LTD, a company registered in Cyprus ( ΗΕ 146728 ), with its registered office at Archbishop Makariou III, 12, Paralimni, Cyprus
Intellectual Property: The content, design, and images on the ecommerce website are protected by intellectual property laws and may not be used without the prior written consent of the website owner.
Use of Website: The ecommerce website is intended for personal and non-commercial use. The use of the website for any illegal or unauthorized purpose is strictly prohibited.
Liability: The website owner is not liable for any damages or losses resulting from the use of the website or the inability to access the website.
Disclaimer: The website owner does not guarantee the accuracy or completeness of the information on the website. The website owner is not responsible for any errors or omissions in the information on the website.
Privacy Policy: The website owner respects the privacy of its users and collects, uses, and stores personal information in accordance with applicable privacy laws. Please refer to our Privacy Policy for more information.
Links to Third-Party Websites: The ecommerce website may contain links to third-party websites. The website owner is not responsible for the content or accuracy of these websites.
Applicable Law: This legal notice is governed by the laws of Cyprus and any disputes arising from the use of the website shall be subject to the exclusive jurisdiction of the courts of Cyprus.
Contact Information: If you have any questions or concerns about this legal notice, please contact us.
By accessing and using the ecommerce website, you agree to comply with this legal notice and any applicable laws and regulations. If you do not agree with these terms and conditions, please do not use the website.
Information about as
This website is operated by ComputerGeeks ( J.D.E Computing LTD ) ("we", “our” and “us”). We are a limited company registered in Cyprus under company number HE146728 and have our registered office at John Kennedy 1, 5350 Frenaros, Cyprus. Our main trading addresses are listed in the contact us section also. Our VAT number is CY 10146728N.
These terms and conditions outline the rules and regulations for the use of ComputerGeeks's Website, located at https://computergeeks.com.cy
By accessing this website we assume you accept these terms and conditions. Do not continue to use ComputerGeeks if you do not agree to take all of the terms and conditions stated on this page
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person log on this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Cookies
We employ the use of cookies. By accessing ComputerGeeks, you agreed to use cookies in agreement with the ComputerGeeks's Privacy Policy.
Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, ComputerGeeks and/or its licencors own the intellectual property rights for all material on ComputerGeeks. All intellectual property rights are reserved. You may access this from ComputerGeeks for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Republish material from ComputerGeeks
Sell, rent or sub-license material from ComputerGeeks
Reproduce, duplicate or copy material from ComputerGeeks
Redistribute content from ComputerGeeks
This Agreement shall begin on the date hereof.
Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. ComputerGeeks does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of ComputerGeeks,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, ComputerGeeks shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
ComputerGeeks reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant ComputerGeeks a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.
We may consider and approve other link requests from the following types of organizations:
commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of ComputerGeeks; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to ComputerGeeks. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.
No use of ComputerGeeks's logo or other artwork will be allowed for linking absent a trademark license agreement.
iFrames
Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your Privacy
Please read Privacy Policy
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Complaint Policy
Complaint Submission Process:
Users can submit complaints by completing the contact form available on the "Contact Us" page of our website. The form should include relevant details such as the user's name, contact information, nature of the complaint, and any supporting documentation.
Response Timeframe:
We strive to respond to complaints within 3 working days from the date of receipt. However, please note that complex or escalated issues may require additional time for thorough investigation and resolution.
Investigation and Resolution:
Upon receiving a complaint, our company will transfer it to the appropriate department for review and evaluation. We will take all necessary steps to investigate the matter and reach a fair resolution. This may involve gathering additional information, consulting relevant parties, and conducting a thorough assessment of the situation.
Communication:
We are committed to maintaining open and transparent communication with our users throughout the complaint resolution process. Our company will contact the user via phone or email to acknowledge the complaint, provide updates on the progress, and propose a solution or inform them of the final decision.
Confidentiality:
We treat all complaints with strict confidentiality. Any personal information provided in the complaint will be handled in accordance with our privacy policy, ensuring compliance with relevant data protection laws and regulations.
Fairness and Impartiality:
We guarantee that all complaints will be treated fairly and impartially, without any bias or prejudice. Our company will evaluate each complaint based on the relevant facts and evidence provided, striving to reach a resolution that is equitable and reasonable.
Legal Recourse:
Our complaint policy does not limit or affect users' rights to seek legal recourse or pursue remedies available under applicable laws and regulations. Users retain the right to escalate their complaint through appropriate legal channels if they are not satisfied with the resolution provided.
Amendments to the Complaint Policy:
Our company reserves the right to modify or update the complaint policy as necessary. Any changes to the policy will be communicated to users through a prominent notice on our website or via email, ensuring that users are informed of the updated procedures.
This complaint policy is governed by the laws of Cyprus, and any disputes arising from or related to the complaint process shall be subject to the exclusive jurisdiction of the courts of Cyprus.
By using our website and services, users acknowledge and agree to comply with this complaint policy and the terms and conditions outlined in our terms of service.
If you have any questions or concerns regarding this complaint policy, please contact us through the provided channels.
Returns and Refunds:
1.1. Damaged or Defective Products:
a. If you receive a damaged or defective product from phonegeeks.com.cy, please contact our customer support team within 3 days of receiving the product.
b. Provide detailed information about the damage or defect, and if possible, include supporting photographs.
c. Once we verify the issue, we will provide you with instructions for returning the product.
d. Upon receipt of the returned product, we will inspect it and, if the damage or defect is confirmed, we will offer you a replacement or issue a refund, according to your preference.
e. Refunds will be issued using the original payment method, unless otherwise agreed upon.
1.2. Change of Mind or Dissatisfaction:
a. If you are not satisfied with your purchase from phonegeeks.com.cy and wish to return it, please contact our customer support team within 14 days of receiving the product.
b. The product must be in its original condition, unused, and in its original packaging. We do not accept returns for products with opened boxes.
c. Return shipping costs will be borne by the customer.
d. Upon receipt of the returned product and confirmation of its condition, we will issue a refund for the product's purchase price, excluding any shipping or handling fees.
e. For returned products, we offer store credit only. Please note that the store credit cannot be used for future purchases and is non-transferable.
f. In situations where the product needs to be returned to the supplier, we will inform you of the return process and associated shipping costs. These shipping costs will be charged to the customer and deducted from the refund amount.
Cancellations:
2.1. Order Cancellation Before Shipment:
a. If you wish to cancel an order before it has been shipped, please contact our customer support team as soon as possible.
b. If the cancellation request is received before the order is processed and shipped, we will cancel the order and issue a full refund.
2.2. Order Cancellation After Shipment:
a. If you wish to cancel an order after it has been shipped, you will need to follow the return/refund process outlined above in the "Change of Mind or Dissatisfaction" section.
Exceptions:
Please note that certain products may be ineligible for return or refund due to hygiene reasons or if explicitly stated on the product page. These exceptions will be clearly communicated on the website.
Please note that custom PCs purchased from phonegeeks.com.cy cannot be returned, as the boxes are opened to perform the assembly. It is essential to consider this before making a purchase.
We appreciate your understanding and cooperation regarding our Return/Refund and Cancellation Policy. If you have any further questions or concerns, please don't hesitate to contact our customer support team at info@computergeeks.com.cy